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Configure Voice Mail for the First Time

Last Updated: May 16, 2017 12:32PM EDT

Set up and personalize your voice message service

Step-by-step guide

  1. Press the Messages button on the phone.
  2. An automated attendant will ask for your pin.
  3. The default password is 12345 followed by #
  4. After you dial 12345 #, the auto attendant will ask you to set your unique password.
  5. The minimum password is four digits.
  6. Follow the automated prompts to set up your greeting and complete the process.


A steady red light on your handset indicates you have a voice message waiting.


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